The GPwSI niche MVP: Training/accreditation

Training/education/certification?

Training and accreditation for a GP niche – what do we need to be safe, effective without spending all the savings to complete?

We do differ from the tech bros around the MVP and fail fast models they promote – we engage with peoples health and we have legislative and medico-legal frameworks to work in. Sometimes this does need to be taken into consideration in your niche.To do the right thing by the patient you need to be safe to work in the area you aim for. Unfortunately we have seen in Australia the consequences of doctors over-reaching their skills and capacity to assess safety – particularly in the aesthetic medicine space. This has led to very negative outcomes for patients and censor and registration, cancellation or restriction for doctors. Longevity in practice is your greatest asset and something you hope niche work supports by reducing burnout risk. Don’t let it risk your career.

aircraft interior with small black sign saying "Don't do anything dumb"

Depending on you niche, there may be craft groups, professional associations or educational groups that you can look to for assessment about training or certification needed.

For some niche work the focus is a deeper dive into usual GP – MHT, paediatrics, FPS and as a result self directed learning, conferences and reading widely may be perfect for developing your niche. For other work that could be a departure from regular care or seen as work encroaching on specialty care – phlebotomy, advanced skin cancer grafts and flaps, thread facelifts you may desire certification to reassure your self you have been assessed safe to work, your indemnity insurer and your patients.

We are fortunate in Australia that much of our extended care work is self-assessed. We should be wary of a UK model where anything outside of sitting down for consultation requires certification and referral and there are several layers of bureucracy involved in a good deal of care. See this screeshot below about how GP surgeries can not provide ear syringing for wax:

Screenshot of ear syringing being ceased in UK GP surgeries
https://www.earhealthservice.co.uk/post/why-gp-surgeries-no-longer-provide-ear-syringing-what-you-need-to-know

I am writing about what I know – supporting general practitioners who already have their fellowship with niche work. Attaining the RACGP or ACCRM fellowship really opens the door to easier private practice than only holding general registration in Australia. Speciality GP registration means access to MBS items via a provider number so the patient can have a rebate, indemnity support and ongoing CPD is smoother. There is now more flexibilty with divers CPD homes now available but membership of one of the GP colleges does give more access to resources, political might and support.

Access to specific niche MBS or medication items.

In Australia, Medicare also provides some guidance in that some Medicare rebate items or prescription privileges are only accessible by certain speciality groups or after training – S100 HIV prescribing, Opiate Substitution training, FFS psychological items, non-directive pregnancy training.

Matters can change here with time – when introduced, Medical Termination medication prescribing required a online course and registration, now it is unrestricted. In Victoria, you have have up to five patients with suboxone substitution without doing extra training.

Watch this space around access to ADHD diagnosis and initiation of stimulant medications being offered to GPs in the future – there is enough public frustration with access that I would not be surprised if this happens for adults.

Hands on training, apprenticeship models, mentoring

Like much in medicine, this niche work can be apprentice model in training. This mentor may engage you with other practitioner in this area – particularly important for small niches like phlebectomy, circumcision which has a small pool of practitioners. With large niches such as skin cancer, psychological medicine, lifestyle medicine there is a plethora of conferences and courses to complete and demonstrate competence.

In this podcast, Dr Moz describes spending a lot of time and money to access further training and education around skin cancer care, both formal courses and assisting with plastic surgery lists.

Does the patient expect or want you to have a raft of post-nominals? I think this is hard to assess. I feel more important is how you describe your work, demonstrate your communication style and relate to the patient. Of course patients expect you to be competent at the work you are offering but come at this without being able to assess this before you have helped them. This is where educational video, clear booking and appointment processes, financial consent and reviews allow the patient to know, like and trust you even before your initial meeting.

Of course a very important factor to discuss around a niche and certification or training is cost. This can be significant to complete a masters of skin cancer, some of the coaching and psychology courses. Some models can even be predatory – historically trainers for circumcision have training contracts that charged a high premium and then garnished future earnings.

There may be nudges from government or other bodies that support or provide training in areas they want more practitioners – Drug and Alcohol training is often paid for and recently the commonwealth via the RACGP has been paying $1200 extra to undertake and complete A&OD training. The Section100 HIV and Hepatitis prescriber training is funded. The Cancer Council has had programs for rural practitioners to access dermatoscopy training and be given a dermatoscope.

Money of course is not everything and some people would pursue a niche even if they did not get paid but there should be some consideration of return on investment before training. Around thinking about expected income, this becomes like a business case plan for income:

  • How many patients do you expect to see?
  • What is the income per niche patient?
  • What is the demographic and expectation of growth of this niche

Therefore is the niche worth exploring and providing from the training costs perspective? A hard headed assessment could mean you avoid spending on a course that does not pay for itself. For other other people they are going to be happy if the new niche makes less income than their regular practice, if it meets that 20% of their golden zone that prevents burnout. Burnout is our greatest financial risk so anything that allows long term engagement with medicine is a win, even if the niche is less per hour that your existing consulting.

The GPwSI/GPwER niche MVP

How

Okay, you have decided that this niche is worth pursuing – what are the next steps? How can you move from the regular consulting life to create some space to build this new venture?

Let’s talk about the bare necessities to get going, where (usual practice, remote, standalone), training or accreditation required, costs and technology stack

The MVP

The Minimum Viable Product – a term invented or popularised by author Eric Ries in his book the Lean Startup. What is the simplest form that allows you to get moving and serving people in your niche? An MVP is important as it allows you to explore this area without great loss if it turns out not be for you, or offer the rewards you imagined.

Book cover of the Lean Startup by Eric Ries

When I was transitioning from rural practice burnout to urban practice I tried on a couple of areas to see if there was a fit for me. This was around in situ simulation and Point of Care Ultrasound. My websites from these projects are still up albeit with very infrequent updates! I tried on these areas like a new outfit but found that they did not offer me enough – interest, reward or challenge. I tried these ideas while still working in my main general practice and stopped them before receiving any income related to either area.

The MVP idea prompts you to think about how to get going with this project without unnecessary trims and finery. You don’t need a wrapped car or a bespoke linen business card – you need a web presence, a way for patients to be booked, seen and billed. Another idea taken from the same startup world as Eric Reis is fail fast – the idea that you test an idea and if it breaks you end it quickly and move on to the next idea. I have previously had websites and was focusing on in situ simulation in general practice and Point of Care Ultrasound in GP, but areas that I started developing but did fit me. Thinking about this relates to the ideas above where you thought about what success looks like. Is it worth setting a time or budget you will give yourself to try this niche before pulling the pin and exiting to the next opportunity?

What would success look like for you?

What will success look like? When will you know that this new venture is working well and meeting your goals – be that financial, time, helping your ideal patient? Will it be the first billing of a particular item number specific to your niche?

Winston Churchill quote: Success is not final, failure is not fatal: it is the courage to continue that counts

For me a feeling of success with my vasectomy work was when I was spending 20% of my time with my ideal group – men seeking vasectomy, either discussing and educating or providing vasectomy. It took a good deal of time, focus and work to get there however there are benefits. I can tolerate a lot of midweek GANFYD and declined referral from the big hospital consults with the knowledge that on Friday I have a solida day of procedures, helping couples out and practising a nice moderately technical procedure that I am good at.

So what is success for you? Maybe is is seeing your overall income increase by a certain%. Maybe it is seeing any income that is not from fee for service consulting but is from some one to many work you do – lecturing, downloaded assets you built, consulting to business.

Maybe it is seeing less of the wrong type of patient for you. Don’t fret on this – there is the perfect doctor out there for this patient that does not gel with you, now they are free to find them.

Depending on how granular you desire to be about this goals, some benchmarks or Key Performance Indicators might guide you. Such as the number of your ideal pt in a week, billing a particular item number a certain number of hours in your ideal work. Taking a snapshot of where you are now and where you aim for would help you feel progress is occurring. As we know without a goal we have not direction. By discussing with others we can make this goal real and bring some accountability to the process. Could you be part of a discussion/coffee group that are also working on their niche? This can bring accountability but also mutual support and encouragement.

What is the reward for this aimed for success? The satisfaction of a job well done? That bicycle/clothing/shoes you have been coveting? A special meal or bottle of wine?

You can’t sell a secret

“you can’t sell a secret” have you heard that saying before? I have been surprised before when a regular patient has mentioned that they went elsewhere an extra service that our clinic offers. This is no fault of the patient but ours – we were not clear to the patient what services we offered.

I heard this first on a podcast with Nathan Barry who created ConvertKit

If you offer extended skills and special interest care in your clinic, patients much prefer to stay with you, you just have to tell them about the service!

At our practice we have had two new doctors join who would like to expand their skin cancer care work. I have been working on this, using some of the ideas from promoting my vasectomy work. We have been updating Google My Business, we are creating a stand alone website and have been active in the montly newsletters about skin checks.

I have been surprised, although maybe I should not have been that patients I have seen for years have mentioned they are going to book for the new skin check clinic, never having asked me. I obviously had not offered this, not made it clear it was something we could easily do and so the patient did not see it as part of the menu of services they could get from me.

How to help the patient know your offers? There has to be multiple reminders – on your website, on your booking system, posters, newsletters and push notifications like SMS or in-app, depending on your booking system. If other doctors refer to you for your niche there needs to be clear information for them about what you offer and the reminder you will send them back to the original doctor when the task is completed. Lots of letters back help here.

The patient is not you – just because you think email marketing, social media does not work or is annoying, the patient does not need to think this. The patient has a problem and wants to be provided with the solution.

How will you make it crystal clear what you offer?